Refund Policy

refund request period you have 30 days 30 days from the date of purchase to request a refund, for any reason how to request a refund to request a refund, please contact https //support pdfpro com/hc/en us/requests/new and submit a support ticket please make sure to include your order number as well as the email address used to make the purchase please make sure to include your order number as well as the email address used to make the purchase support can be reached at the following url https //support pdfpro com/hc/en us/requests/new support submit a ticket refund processing time we typically require 1 2 business days to initiate the refund process, depending on the volume of support requests once processed, the refund should appear on your credit card within 5 10 business days if it takes longer please contact your bank for assistance