Refund Policy - 30 Days

refund request period you have \<font color="#ff0000">30 days\</font> from the date of purchase to cancel your purchase and get your refund, for any reason within the 30 days after purchasing the software there are 2 ways to cancel your purchase and be refunded option 1 do it yourself from the dashboard from your dashboard, under subscription plan , select \<font color="#f30606">cancel subscription\</font> follow the onscreen instructions cancel subscription within 30 days of purchase choose when you would like the subscription to end immediately will proceed with the refund if purchase was within the last 30 days end of current period does not process a refund it just does not renew the subscription after the current period ends note a perpetual license can only be refunded within the first 30 days after purchase there will be no option to cancel at end of current period tell us why you decided to cancel reminder what you will be losing if you cancel subscription cancellation details \<font color="#f30606">refunds take 5 10 days to appear on your bank statement \</font> if it does not appear at that time, please contact your bank dashboard updated cancellation update option 2 request a refund to request a refund, please contact customer support https //support pdfpro com/hc/en us/requests/new and submit a support ticket \<font color="#ae2121"> \</font> \<font color="#ff0000">please make sure to include your order number as well as the \</font> support can be reached at the following url customer support https //support pdfpro com/hc/en us/requests/new support submit a ticket refund processing time we typically require 1 2 business days to initiate the refund process, depending on the volume of support requests once processed, the refund should appear on your credit card within 5 10 business days if it takes longer please contact your bank for assistance