Subscription Change
5 min
note to change your subscription type ( e g , monthly to yearly ) within 30 days of purchase the current subscription can be cancelled from your account this allows a refund of the initial purchase, so you can then purchase the new subscription type right away after 30 days auto renewal can be cancelled from your account once the current subscription period runs out, the new subscription type can then be purchased cancel the subscription (within 30 days of purchase) do it yourself from the dashboard from your dashboard docid\ h6nbfx 4jcvwpmt3kllaq , under subscription plan , select \<font color="#f30606">cancel subscription\</font> follow the onscreen instructions cancel subscription within 30 days of purchase choose when you would like the subscription to end immediately will proceed with the refund if purchase was within the last 30 days end of current period does not process a refund it just does not renew the subscription after the current period ends note a perpetual license can only be refunded within the first 30 days after purchase there is no option to cancel at the end of the current period for perpetual licenses when to cancel tell us why you decided to cancel reminder what you will be losing if you cancel dashboard updated below is the updated screen of your subscription status note the options to renew the same plan, or upgrade to other subscription plans cancellation update change the subscription option to change to a different subscription, click on the new plan option in this example we had a monthly and will change it to a yearly subscription select the new option follow the onscreen instructions on screen instructions the updated subscription plan is now visible it will show you the status, renewal date and the next payment amount new updated plan details